First and foremost, welcome to the Epilady family. We have users that are still using their original Epilady machine that came out 20 years ago! You too will become a loyal user and your machine will be as dedicated to you as you to her. As we promise, if you keep up with the program and be loyal to your Epilady Legend, you will truly never have, nor want to shave again! What we recommend for first time users: 1) Read the instruction manual. It will give you important information about the machine and a safety measure. 2) Take a warm shower prior to epilating. What this does is open your pores up and will help with the pain factor and makes epilation more efficient. 3) After epilating, do not apply any creams or lotions until about an hour later. This is because your pores are open and when creams are applied, it clogs up these pores. This leads to ingrown hairs. Each machine on the market has tweezers that close at different points as the head spins. What we recommend you do is, while the machine is in the "off" position, play around with the head and see at exactly what point the tweezers close. Take that point and put it on your leg. The Legend should be held at an 70-75 degree angle facing the user. When held at the right angle, you will feel the machine working immediately. Some users complain about red bumps after epilating. Believe it or not this is a good thing! This means the hair was actually pulled from the root as opposed to being cut, similar to shaving. These bumps will not last long. Epilating at night will assure you that these bumps will be gone by the morning. We're not going to lie; you will experience a little discomfort, especially if you have never waxed or epilated before. But it will be for the first 2-3 times you use it; think of it like a program. Once you pull out the machine the third time you will notice a drastic difference in the discomfort factor. Just remember, you the results will last for 3-4 weeks! If you have any questions or concerns, please do not hesitate to call 1-866-epilady. Happy Epilating! Epilady Family Availability: Usually ships the same business day. After Epilating Lotion GG-99Regular price: $6.95Sale price: Thank you for visiting Epilady USA. For further information, please call 1-866-EPILADY, or email info@epiladyusa.net.